Q: How do I place an order?

A: To place an order, simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

Q: Can I cancel or modify my order after it has been placed?
A: Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer service team as soon as possible to make any changes.

Shipping

Q: What are your shipping options and costs?
A: We offer several shipping options, including standard, expedited, and express shipping. Shipping costs vary based on the option selected and the destination. You can view the shipping costs during the checkout process.

Q: How long does shipping take?
A: Shipping times depend on the selected shipping method and your location. It can take between 5-7 business days for standard shipping

Q: Do you ship internationally?
A: Yes, we ship to many countries around the world. International shipping costs and delivery times will be calculated at checkout based on your location.

Tracking

Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

Q: My tracking information shows that my package was delivered, but I haven't received it. What should I do?
A: If your package shows as delivered but you have not received it, please check with neighbors and contact the carrier for more information. If you still cannot locate your package, contact our customer service team for assistance.

Returns and Exchanges

Q: What is your return policy?
A: We offer a 14 day return policy on most products. Items must be in their original condition and packaging to be eligible for a return. To initiate a return, please contact our customer service team.

Q: How do I return an item?
A: To return an item, contact our customer service team to obtain a return authorization and instructions. You will be responsible for return shipping costs unless the item was defective or incorrect.

Payment

Q: What payment methods do you accept?
A: We accept various payment methods including credit cards, PayPal, etc. All payments are processed securely.

Q: Is my payment information secure?
A: Yes, we use industry-standard encryption to ensure that your payment information is secure.

Cleaning Instructions

Q: How to handle T-shirts?
A: We work with our production team to provide great quality material. However it is important that you  take care of it to preserve its quality. We recommend washing at 30 degrees. Heat can cause fading & shrinking of the garment and will degrade the print faster, we also recommend to turn garments inside out before washing

Q: How can I stay updated on new products and promotions?
A: You can sign up for our newsletter to receive updates on new products, special offers, and promotions.